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GDPR-first privacy information

Terms of Service

These terms explain the basic rules for using Shelvly. They are written in plain language for an MVP launch and may be updated as the service evolves.

Last updated: 8 June 2026

1. About Shelvly

Shelvly is a web-first shared pantry and home food stock management app that helps users track food items, quantities, expiry dates, storage locations, and shared pantry access. The service is provided by Newlux Multiservice LDA. For privacy matters, Newlux Multiservice LDA is the Data Controller. TODO before public launch: confirm the final privacy contact email, company address, and registration/tax details.

2. Account responsibility

Users are responsible for keeping their login details secure, using accurate account information, and telling us if they suspect unauthorized access. Passwords are handled by Supabase Auth and are not displayed in the Shelvly UI.

3. Acceptable use

Users must use Shelvly lawfully and respectfully.

  • Do not use the service to harm, harass, or impersonate others.
  • Do not attempt to bypass security, roles, or access controls.
  • Do not upload or enter illegal, harmful, or highly sensitive content into pantry fields.
  • Do not interfere with the service, infrastructure, or other users’ access.

4. Pantry sharing and user responsibility

Pantry owners control invitations and roles. If you invite someone, they may see pantry data and activity depending on their access level, so you should invite only trusted people.

5. User content and data

Users keep responsibility for the pantry names, items, notes, invites, and other content they add. Shelvly processes that content to provide the service and related support.

6. Service availability

We aim to keep Shelvly available, but we do not promise uninterrupted or error-free service. Maintenance, provider outages, internet issues, or product changes may affect availability.

7. Future paid features

Premium is coming soon. Payments are not currently active. Future payments will be handled by a payment provider before any paid Premium features are unlocked.

8. Limitation of liability

Shelvly helps with household organization, but users remain responsible for checking food safety, expiry dates, allergens, storage conditions, and purchase decisions. The service is provided without guarantees beyond those required by law.

9. Changes to the service

We may add, remove, or change features as Shelvly evolves. Important legal or privacy changes should be reflected in updated terms or policies.

10. Termination and account deletion

Users may stop using Shelvly or request account deletion. Some data may remain temporarily in backups or logs as described in the Privacy Policy and final retention policy.

11. Contact

For questions about these terms, contact privacy@shelvly.app until the final legal contact is confirmed. TODO before public launch: confirm the final privacy contact email, company address, and registration/tax details for Newlux Multiservice LDA.

Questions about privacy?

Use the privacy contact for data protection questions, rights requests, or controller details that still need to be finalized.

privacy@shelvly.app